Signia 3X

Rechargeable Bluetooth hearing aids.

Getting Started with your Signia 3X Charge & Go

This interactive guide helps you get set up on your devices.

  • 1

    First, lets review what's in the box

    Below you will see all the components that come in your box. If you are ever in need of more accessories, please visit our shop.

    • Signia 3X Charge & Go hearing aids Signia 3X Charge & Go hearing aids
    • Click sleeves Click sleeves
    • Micro USB charging cable Micro USB charging cable
    • Cleaning tools Cleaning brush and cloth
    • Charging case Charging case
    • User Guides User Guides
  • 2

    Connect to the Signia App

    Download the App

    The first thing we must do is connect your hearing aids to the Signia App which is available for iPhone or Android phones. Follow the video guide below, if you need any assistance:

    Once you've installed the app, click the Continue button.

    Connecting to the app
    The following video will help you set up your app connection.

    Using the app

    Here's how to adjust the volume, sound balance and directional hearing using the app:

    Show connection troubleshooting advice

    Here are the steps to follow if your hearing aids are not connecting properly to the app:

    1. Turn your phone’s Bluetooth on and off, then retry the connection
    2. Turn your hearing aids on and off by using the rocker switch (hold down bottom button for more than 3 seconds). Retry the connection
    3. Insert devices into charger, close charger. Then remove devices from the charger and place next to phone to retry connecting
    4. Restart your phone
    5. Uninstall & reinstall the app
    • Please download the iPhone app from App Store

      Download on the App Store

      Watch this video with step-by-step instructions

      Having trouble connecting?

      Show connection troubleshooting advice

      Here are the steps to follow if your hearing aids are not connecting properly to the app:

      1. Turn your phone’s Bluetooth on and off, then retry the connection
      2. Turn your hearing aids on and off by using the rocker switch (hold down bottom button for more than 3 seconds). Retry the connection
      3. Insert devices into charger, close charger. Then remove devices from the charger and place next to phone to retry connecting
      4. Restart your phone
      5. Uninstall & reinstall the app
    • First, please download the Android app from Google Play Store

      Get it on Google Play

      Watch this video with step-by-step instructions

      Having trouble connecting?

      Show connection troubleshooting advice

      Here are the steps to follow if your hearing aids are not connecting properly to the app:

      1. Turn your phone’s Bluetooth on and off, then retry the connection
      2. Turn your hearing aids on and off by using the rocker switch (hold down bottom button for more than 3 seconds). Retry the connection
      3. Insert devices into charger, close charger. Then remove devices from the charger and place next to phone to retry connecting
      4. Restart your phone
      5. Uninstall & reinstall the app
  • 3

    Using your hearing aids

    Now that we have the app connected let’s get familar with using your hearing aids. Below are videos covering everything you need to know about your devices.

    How to turn your Signia 3X on and off
    How to add a retention wire to Signia 3X
    How to Charge Signia 3X Hearing Devices
    How to change Signia 3X’s receivers
    How to change Signia 3X’s wax guards
    How to change click sleeves on Signia 3X hearing aids
    How to clean Signia 3X hearing aids
    How to insert and remove Signia 3X hearing aids
  • 4

    Solutions guides

    Need help troubleshooting common issues such as no sound, door won't close, restarting etc.?

    Show how to fix problems with your device

    Sound is weak

    Try increasing the volume, charging the hearing aid or lastly try cleaning or exchanging the ear piece.

    I hear whistling sounds

    Reinsert the ear piece until it fits securely. You can also try decreasing the volume. Lastly try restarting the hearing aids (if charger unplugged turn off manually using rocker switch, if the charger is plugged in ensure the hearing aids are seated in the cradle).

    Sound is distorted

    Try decreasing the volume, charging the devices or lastly try exchanging the ear piece.

    Devices emits signal tones

    Charge the devices.

    Device does not work

    Ensure the hearing aids are turned on. Charge the hearing aids & observe the LED lights on the charger.

    Audio isnt streaming to hearing aids

    • Andriod: verify that the SLM is properly paired (check BT connections -> streamline mic)
    • iOS: Check the following settings: settings > accessbility > hearing devices > audio routing

    App is not connecting

    • Andriod: Ensure Bluetooth is turned on
    • iOS: Verify the device is paired by checking the following settings: settings > accessibility > hearing devices

    Charging light do not turn on when devices are inside charger

    Verify the charger is plugged in correctly

    Devices keep falling out

    Try a different click sleeve size.

    Show more questions and answers

  • 5

    Slow and steady approach

    Review this brochure to understand wear schedule, adjustment time and what to expect with your first few weeks with the hearing aids


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Signia app

Signia Assistant

The Signia Assistant is your very own hearing companion to let you stay fully involved in life and hear what matters to you.

Remote control

  • Hearing program and volume control
  • Sound balance adjustment
  • Continous monitoring of the hearing aid’s connection & battery status

Directional hearing

360-degree spatial configurator for individual adjustment of directionality

Easy remote adjustments

Get support from your hearing care professional when you need it - even when you can’t visit them in person

Face mask mode

Helps you understand what people wearing a face mask are saying

Downloadable Guides

  • Download brochure

    The road to better hearing
    starts now

    Download our free hearing aid guide

  • Download Signia 3X User Guide

    Signia 3X User Guide

    Everything you need to know about setting up, using and maintaining your hearing aids.